H BRAND is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for you.
H BRAND ensures that information you share with us is managed in accordance with relevant Australian privacy law. As the Australian Federal Government introduces new privacy legislation, H BRAND’s privacy policies will be reviewed and updated as appropriate.
More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au
COLLECTION OF INFORMATION
Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.
The second type of information that H BRAND collects is personal information. H BRAND will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address, when you provide it to us. With this information, H BRAND can provide a variety of personalised and enhanced services such as emails that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you.
Sometimes, we may specifically ask for personal information about you when you sign up to use a service. Certain information may be required, such as your name, age, internet address or screen name, billing address, type of computer, credit card number, in order to provide that service or product to you. This information may also be used to inform you of additional products and services, offers, promotions, sales and any other opportunities which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests, but it is your choice whether to respond.
How much of your personal information that you choose to disclose to H BRAND is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you take part in a discussion forum or enter one of the competitions on our websites.
USE OF ANONYMOUS INFORMATION
H BRAND automatically gathers anonymous information to monitor the use of our website, like the numbers and frequency of visitors to hbrand.com.au. We only use such data in the aggregate. This collective data helps us determine how our audiences use parts of the site, so we can improve it to ensure that it is as appealing as we can make it for as many users as possible. H BRAND may publish or provide this aggregate data to other people.
USE OF PERSONAL INFORMATION
H BRAND will only use the personal information you have chosen to provide us for the purpose for which you provided it. H BRAND will not use it for any other purpose without your consent.
HOW TO UPDATE YOUR INFORMATION
We do not want to send emails to you if you would prefer not to receive them. If at any time you do not wish to receive our email marketing updates you can “unsubscribe” by clicking on the link at the bottom of our email communication or send an email to email@example.com.
There will be occasions where it will be necessary for H BRAND to disclose your personal information to third parties. H BRAND may be required by law to disclose the information, or H BRAND may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products online, H BRAND will need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside H BRAND unless you have authorised us to do so.
NO SALE OF PERSONAL INFORMATION
Under no circumstances will H BRAND sell or receive payment for licensing or disclosing your personal information.
Protecting your personal and order information is a priority at H BRAND. We want you to be able to order from hbrand.com.au with total confidence. As such we have created a secure transaction environment. We use Secure Sockets Layer (SSL) technology. Our online ordering system is the industry standard for encryption technology to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to hbrand.com.au. using a 128-bit encryption.
Cookies are small text files that a website can send to your computer. A cookie can be thought of as an internet users identification card, which tells a website when the user has returned. Cookies are not computer programs and cannot read other information saved on your hard drive. They can’t be used to send viruses or take a user’s email address.
COMPLAINS ABOUT PRIVACY
If you have any complaints relating to online privacy issues on our website, please notify firstname.lastname@example.org
The fur used by H Brand is specifically farmed for the use of garments by Chinese Government Certified Organisations. These organisations are strictly monitored to ensure legitimate and appropriate conditions and methods are adhered to, specifically the welfare and treatment of animals. We only rely on factories and farms that have the appropriate certifications. All H Brand products originate from China and are dyed. H Brand orders have not been obtained from wild animals or endangered species, but as a by-product.